Good questions
before a good trip.
Talk to First Days China
Email [email protected] for website and planning questions. Based in Xiamen, China.
Please do not email passport numbers, payment-card details or medical records. For ticket changes, contact the official ticket provider. Personalized checkout is not open yet.
Why can I not buy a plan yet?
The checkout remains closed while city information, merchant eligibility, refund service and delivery are checked. The fixed example is available now.
Will you book tickets for me?
No. We show official links and reminders; you make and pay for your own reservations.
What if the source changes?
A plan displays when each source was checked. If a confirmed change affects an old plan, we show a separate update rather than silently rewriting it.
Where are my answers stored?
An unfinished form is saved in your browser for up to seven days. Checking without signing in does not create an account or store your trip in the account database. After email verification, a submitted trip brief is stored in your private account. You can ask for an export or deletion.
Can I ask for a refund?
If you have an order, use its support form. We record the request and tell you the actual provider status; submitting a request is not the same as money being returned.